Send all Shipping, Returns and Refund related correspondence to: email@example.com
To provide you with the most simple and affordable shipping solution, we primarily ship using USPS Flat Rate Priority Mailing. Shipping via USPS is available to lower 48 States only. Items ship within 1~2 business days upon receipt of approved payment.
- Small Flat Rate Box (8-5/8″ x 5-3/8″ x 1-5/8″): $5.80
- Medium Flat Rate Box (13-5/8″ x 11-7/8″ x 3-3/8″): $12.35
- Large Flat Rate Box (23-11/16″ x 11-3/4″ x 3″): $16.85
* Dimensions shown for Flat Rate Boxes are inside dimensions
Large volume or individual items exceeding USPS Flat Rate Priority Shipping packaging allowances will be shipped via UPS or customer specified carrier.
We package all items with care and thankfully, damage during shipment is rare. However, if you do encounter shipping damage, refuse the package if possible and alert us within 24 hours so that we can follow up with the carrier and issue you a replacement. If unable to refuse your damaged shipment, please fully document damage and contact us within 24 hours to file a claim.
Refunds are accepted on unused, unopened and undamaged products in original packaging only. Please contact us as soon as possible to arrange return of undamaged items. Return Merchandise Authorization (RMA) number required for all returns. All returns must be received within ten (10) business days and are subject to a 15% restocking fee. We are not responsible for shipping costs related to returned items.
Once we receive your returned undamaged item(s), we will immediately credit your account. Credits typically post within 7 to 14 days and will be reflected on your next credit card statement as “VICTORYPREC”.
Absolutely no refunds on items not returned within the specified ten (10) day return period.